All payments on service hours are paid upfront using PayPal, Zelle or Credit Card.

Retainer clients are automatically invoiced on the 1st of the month for the retainer
amount purchased in the prior month, unless you notify us otherwise.


Invoices are sent electronically on the 1st of the month. All services are prepaid and work will commence once payment is received.

Weekly invoices are available for those businesses using our ala-carte options.


When you buy a package of time with us, we commit to having enough time
available to serve you. Our commitment to you affects how many other clients we
can take on. For that reason, we don’t offer refunds on unused hours or allow unused hours to roll over to the next month.

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